A comprehensive report will be faxed or e-mailed to you, usually within 3 to 4 hours of having received your drive at our facility. The report will detail whether the problem stems from the hardware (physical) or software structure (logical), or both. The results of the data mirroring to an alternate drive, (we never work on the original drive without prior customer approval and only in the event of a hardware malfunction) and a firm estimate of the data recovery cost will be included in the report. A service technician will follow up shortly after you receive the report to discuss how you would like to proceed.

The evaluation process usually involves a substantial investment in time and resources. At Accurate Data Recovery this service is provided free of charge. If you decline our quote your drive will be immediately returned to you in its original condition by the courier of your choice.

Accurate Data Recovery  is recommended, trusted and approved by the leading drive manufacturers and we  consult with them to keep up with the latest technologies. This has placed us in a leading industry position of being able to recover 96% of data from hard disks and optical drives requiring logical file structure repairs. We support all older drive technology, as well as the latest new drives at the most competitive prices in the industry.